Return and Refund Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us through text message at +971564355109 or at itsfashionistastore@gmail.com

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Your joy is our top priority- Testimonials

  • Liam W.

    United Kingdom

    The Tiger Printed Men T-Shirt I bought is amazing! 🐯👕 The print is vibrant, and the fabric is super comfortable. I've received so many compliments whenever I wear it. The Fashionista Store exceeded my expectations with their safest delivery and excellent quality. Will definitely shop here again!

  • Fathima

    United Arab Emirates

    I purchased the Coffee Vibes Mug and the White Glossy Mug for my office, and they have added such a delightful touch to my coffee breaks! ☕🥤 The designs are unique, and they keep my drinks warm. The fact that Cash on Delivery is available in the UAE made the purchase even more convenient. Thank you, The Fashionista Store!

  • Noora

    Profession

    Shopping at The Fashionista Store was a delightful experience. I ordered the Cozy Club Athletics Teddy Bear Sweatshirt, and it's the comfiest piece of clothing I own! 🧸👕 The material is soft, and the design is adorable & unique. Plus, the quality stunningly made it very convenient for me. Thank you!